How do deskless workers access surveys?

Deskless and hourly workers often don't have company email addresses or regular access to internal systems, so OrgAcuity supports two purpose-built access methods to reach this population.

Your static deskless access URL is available at the location shown below. Use this link to generate QR codes that can be posted in high-traffic areas (e.g., break rooms, time clock terminals, or other spots employees pass through regularly) to make it easy for deskless workers to find and complete their survey.

Workers enter their Employee ID and date of birth to access their survey. This is the most common approach for non-exempt workers because Employee ID is usually part of their daily routine — it's how most hourly employees clock in.

This pairing also protects data integrity. Using a visible identifier like a name or email address would allow someone else to take a survey on another person's behalf. Employee ID + DOB ensures access is limited to the individual without requiring information that isn't easily accessible.

Best for: Organizations where employees know their Employee ID and survey administrators want a low-friction, self-service experience.


Option 2: Unique Access Codes

If employees don't know their Employee ID, survey administrators can download a file of unique, one-time access codes directly from the OrgAcuity platform — one per employee. Workers use their individual code to access their survey.

This method works well as a fallback, but does require an extra distribution step: someone needs to look up and deliver each code to the right employee in order for them to take the survey.

Best for: Populations where Employee IDs aren't readily known, or as a contingency when Option 1 isn't feasible.


Which Should You Choose?

Employee ID + DOB is the preferred option for most organizations. It's self-service, consistent with how other listening platforms handle this population, and requires no manual distribution effort. Unique access codes are a reliable backup when needed.

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